How do I contact technical support?
1) When you enter the platform you have access to support at any time by clicking on the chat button at the bottom right of the screen.
![](https://cdn.prod.website-files.com/60d62401e092df5e99016f84/63517fa7a3aa61302be6c4d1_Screen_Shot_2022-05-13_at_15.04.38.png)
2) Enter the initial message explaining what you need. To continue click on the blue arrow inside the chat.
![](https://cdn.prod.website-files.com/60d62401e092df5e99016f84/63517fe21d3bff4a073a432e_Screen_Shot_2022-05-13_at_15.04.41.png)
3) Enter your information so that they can continue helping you in case of losing the connection. Click Send to be able to communicate with the advisor.
![](https://cdn.prod.website-files.com/60d62401e092df5e99016f84/63517fc7b5c6ac619420727d_Screen_Shot_2022-05-13_at_15.05.14.png)
4) You will have access to the chat and they will be able to help you with your requirements immediately.
![](https://cdn.prod.website-files.com/60d62401e092df5e99016f84/635180009961b22dde1536bb_Screen_Shot_2022-05-13_at_15.05.23.png)