Introduction
In the world of e-commerce and delivery, undelivered shipments represent a significant challenge for both businesses and customers. Packages can be delivered to the wrong person, arrive in poor condition or even be stolen. Faced with these scenarios, it is essential to have a mechanism that insure your undelivered shipments and provide a reliable solution. In this article, we'll explore how the service Shield de Picker offers comprehensive coverage for the most common cases of lost or damaged shipments, and how it can benefit your business and your customers.
Trust is a fundamental pillar in the relationship between shipping companies and their customers. Therefore, securing packages is not only a measure of protection, but also an added value that differentiates responsible companies committed to customer satisfaction. By understanding the risks associated with shipping and how to mitigate them, companies can improve their reputation and foster greater customer loyalty.
At Picker, we understand the importance of shipping security and offer solutions adapted to the needs of today's market. The service Shield is a clear example of our commitment to excellence and the peace of mind of our users. Next, we'll look at the three most common cases of lost shipments and how our insurance can help you overcome these obstacles.
Recurrent cases of lost shipments and how to prevent them
Order delivered to the wrong person
One of the most common errors in the delivery process is the receipt of the package by someone other than the intended recipient. This can happen for multiple reasons, such as incorrect contact information or lack of follow-up by the customer. To prevent these types of situations, it's crucial to improve communication and ensure that customer information is accurate and up-to-date.
Picker offers tools that allow maintaining a reduced delivery range and activating verification mechanisms such as proof of delivery, increasing accuracy in the shipping process. In addition, if the recipient is not available to receive the order, our system contemplates the return to the premises, thus avoiding misunderstandings or losses.
Order arrives in poor condition
Delicate products or those that must travel long distances have a greater risk of arriving in poor condition. Inadequate packaging or unfavorable transport conditions can result in damage affecting the integrity of the product. To combat this problem, it's essential that companies invest in quality packaging and shipping services that ensure content protection.
At Picker, we are aware of the importance of proper packaging and offer advice on best package preparation practices. Our insurance Shield covers damage during transport, ensuring that both the business and the end customer are not harmed by these unforeseen events.
“Stolen” order
Although the theft of packages by couriers is a rare event, there are circumstances in which, if the customer is not present to receive their order, some suppliers allow the delivery person to keep the product instead of returning it. This can be perceived as theft by the customer. To avoid this situation, Picker has implemented clear policies and procedures that ensure that packages are returned to the business premises if they are unable to deliver.
The insurance Shield de Picker is an effective solution for protecting your shipments in any of these scenarios. With 100% coverage, our customers can be sure that their packages are protected against loss or damage, providing a safe and reliable shipping experience.
Benefits of insuring your shipments with Picker
Having insurance for your shipments not only offers protection, but it also provides numerous benefits for your business. These include:
- Increased trust and customer satisfaction, knowing that their packages are protected.
- Reduced costs associated with replacements or refunds for lost or damaged products.
- Improve your company's reputation as a reliable and secure supplier.
- Peace of mind for you and your customers, knowing that any problem will be solved efficiently thanks to insurance Shield.
In conclusion, securing your shipments is a strategic decision that can make a difference in the perception of your brand and in the loyalty of your customers. With Picker and our insurance Shield, you have the opportunity to raise the quality of your shipping service and ensure the best experience for your customers.
